But if there are any other solutions, and also an explanation for why I can no longer get my computer to communicate with the printer, I would like links, please. I've done every single thing recommended except soaking in the alcohol bath, which I will try tomorrow. compatible with Windows 2000, Windows XP Home, Windows Vista, MAC OS X v10.4, v10.5x. So before I give up and just toss this printer, I am willing to try other things. I have 6 spare inkjet cartridges in the drawer. This is our business printer and we cannot be without a printer. I've wasted over a day trying to resolve this. I've done nothing to change anything other than turn off the computer and turn it back on again. Now when I try to run diagnostics to check my ink levels it is telling me it cannot establish 2-way communication. I've since run the Printhead Clean commands multiple times, which is sucking down all my ink! I still get no black ink.Īnd have looked on HP's website to purchase a new printhead, and can't find any to purchase there. Type that IP address into a browser to reveal the printer's internal settings. Let's set a static IP address for the printer: - Print a Network Config Page from the front of the printer. I was able to fix that by turning off the printer for a while. Officejet 7500A Wide Format Problem: Mac connectivity. After I first turned back on the printer, I had the printer cartridge lights flashing in sequence. I found this post myself this morning and followed the instructions, taking out the Printhead and soaking and cleaning.
